Working 9 to 5

A couple weekends ago, we went to see Dolly Parton in concert at the Hollywood Bowl. We were really excited because we haven't been to the Bowl yet and of-course Scott is a huge fan of Dolly. You can barely see the "Hollywood" sign in the hills behind us in this picture. Picnicking beforehand was a blast but once the concert started, not so fun. It was a totally different crowd than what I am used to at a concert. I think Dolly would be disappointed. Because of a 3 strike rule, I probably will never go back to the Hollywood Bowl.
Strike 1: the woman in front of us got really mad and "shhhish" us because we spoke during the concert. Later on, I tried to make amends and said she should dance with us when 9 to 5 comes on. She didn't know the song. How do you come to a Dolly Parton concert and not know her most popular song?
Strike 2: the guy next to us said, "can you not take pictures? The flash is distracting." Since when can't you talk or take pictures at a CONCERT?!
Strike 3: When 9 to 5 came on a large group of us stood up to sing and dance with Dolly. The usher came up and said, "please sit down, this is not that type of concert."
So confused at how many artist don't want the crowd to sing with them at their concert? I doubt Dolly would approve.
The Hollywood Bowl is known for having the Orchestra there so I think the crowd/ushers must be used to that type of performance. Little to say, we were quite disappointed with the actual ambiance during the concert.